CXICON SDN BHD
Awards and Recognition:
2024
Company details
CEO/Director’s Name
Darren Wallace Fernandez
Designation
Managing Director
Address
Sunway Geo Avenue, A-6-27,
Jalan Lagoon Selatan,
Bandar Sunway,
47500 Subang Jaya,
Selangor arul Ehsan.
Sunway Geo Avenue, A-6-27, Jalan Lagoon Selatan, Bandar Sunway, 47500 Subang Jaya, Selangor arul Ehsan.
Website
Cxicon Sdn. Bhd. began its journey on 6 September 2018, driven by a passion for connecting businesses and people through meaningful, impactful solutions. Starting from the ground up, the company has built success on trust, collaboration and a steadfast commitment to understanding and meeting the unique needs of clients. The company’s
expertise spans Social Media Management, IT Software Development, and the Contact Centre industry, enabling it to craft innovative, tailored strategies that keep pace with the evolving digital landscape. At the heart of everything is a people-first philosophy — ensuring every interaction delivers value, fosters trust and strengthens relationships.
As a self-funded, independent company, Cxicon has cultivated the CXICON ECO-SYSTEM — a dynamic network of partners and collaborators which allows the team to provide comprehensive, high-quality solutions. Cxicon’s commitment to nurturing young, dynamic talent ensures sustainable growth, not just for the business but for the clients and industries. Rooted in flexibility, quality and a dedication to going the extra mile, Cxicon continues to empower clients, exceed expectations and deliver results that drive meaningful progress.
As a self-funded, independent company, Cxicon has cultivated the CXICON ECO-SYSTEM — a dynamic network of partners and collaborators which allows the team to provide comprehensive, high-quality solutions. Cxicon’s commitment to nurturing young, dynamic talent ensures sustainable growth, not just for the business but for the clients and industries. Rooted in flexibility, quality and a dedication to going the extra mile, Cxicon continues to empower clients, exceed expectations and deliver results that drive meaningful progress.
At Cxicon, client servicing isn’t just a function—it’s the foundation of the company’s identity. Every member of the team represents not just the brand, but clients’ brands as well. Cxicon takes pride in coaching and cultivating a culture that emphasizes adaptability, collaboration and a deep understanding of each client’s unique needs.
Cxicon’s flexibility allows it to adjust to any situation clients face, ensuring that they deliver tailored solutions that go beyond expectations. Going the extra mile isn’t just a commitment — it’s the Cxicon standard. By focusing on results and embracing a mindset of continuous learning, Cxicon empowers the team to consistently provide exceptional value. Cxicon don’t just chase short-term wins; it is here for the long haul. Cxicon’s unwavering dedication to proving its worth, even if it means investing more time and effort, reflects the company’s belief in building enduring, side-by-side partnerships. This approach ensures that every client feels valued, supported and confident that their success is Cxicon’s top priority.
This award is more than a recognition — it’s a celebration of the journey, the small wins, and the relentless effort that has brought Cxicon here. It’s a powerful reminder to believe in what the team does, continuously refining its approach and honouring the dedication that drives its progress. This milestone is a chance to reflect, to embrace every moment — whether filled with triumph or challenge—and to remember that the journey is far from over. It inspires the team to stay curious, keep striving and find joy even amidst the toughest battles. The road ahead holds endless possibilities, and Cxicon is ready to take them on with purpose, passion and an unwavering belief that progress is not only key but can also be fun and fulfilling. So Cxicon is keep moving forward, dancing in the rain if it must, because the best is yet to come.
Cxicon’s flexibility allows it to adjust to any situation clients face, ensuring that they deliver tailored solutions that go beyond expectations. Going the extra mile isn’t just a commitment — it’s the Cxicon standard. By focusing on results and embracing a mindset of continuous learning, Cxicon empowers the team to consistently provide exceptional value. Cxicon don’t just chase short-term wins; it is here for the long haul. Cxicon’s unwavering dedication to proving its worth, even if it means investing more time and effort, reflects the company’s belief in building enduring, side-by-side partnerships. This approach ensures that every client feels valued, supported and confident that their success is Cxicon’s top priority.
This award is more than a recognition — it’s a celebration of the journey, the small wins, and the relentless effort that has brought Cxicon here. It’s a powerful reminder to believe in what the team does, continuously refining its approach and honouring the dedication that drives its progress. This milestone is a chance to reflect, to embrace every moment — whether filled with triumph or challenge—and to remember that the journey is far from over. It inspires the team to stay curious, keep striving and find joy even amidst the toughest battles. The road ahead holds endless possibilities, and Cxicon is ready to take them on with purpose, passion and an unwavering belief that progress is not only key but can also be fun and fulfilling. So Cxicon is keep moving forward, dancing in the rain if it must, because the best is yet to come.
Cxicon believes innovation flourishes when people are empowered to explore and experiment freely. By adopting an entrepreneurial model, Cxicon gives its team — especially the younger generation—room to make mistakes, learn and grow. This approach creates a safe space for them to explore their potential and develop solutions internally. The strategy involves exposing the team to real-world scenarios through hands-on coaching, dynamic discussions and active engagement with the fast-changing landscape. It encourages cross-functional experimentation, exchanging ideas and brainstorming sessions with both internal teams and external partners to foster creativity and collaboration. For Cxicon, innovation thrives on exposure and freedom. By blending structure with flexibility, it enables the team to think outside the box, adapt to change, ensure that business stays agile and embrace the industry's ever-evolving challenges and opportunities.
As an SME, Cxicon believes that meaningful change starts small and begins within. Cxicon strives to create a company culture that embodies sustainability and responsibility from the inside out, ensuring the workplace is a strong, supportive foundation. From there, these values naturally flow into everything the team does, whether it’s adopting simple eco-conscious practices or finding ways to give back to society. Cxicon is also inspired by clients mainly from the healthcare and automotive sectors, many of whom are champions of sustainability and corporate responsibility. This is a blessing for Cxicon because their efforts motivate the team to embrace these principles, learning from their example and applying those lessons to the way it grows and operates.
For Cxicon, sustainability and CSR aren’t just ideals—they’re actionable steps the company takes to contribute, no matter how small, towards a better future. By focusing on what it can do within its capacity, Cxicon aims to create a ripple effect that benefits both its people and the wider community.
For Cxicon, sustainability and CSR aren’t just ideals—they’re actionable steps the company takes to contribute, no matter how small, towards a better future. By focusing on what it can do within its capacity, Cxicon aims to create a ripple effect that benefits both its people and the wider community.
