TASA SOLUTIONS SDN BHD
Awards and Recognition:
2022
Company details
CEO/Director’s Name
Jerome Travis Martyn
Designation
Group Chief Executive Officer
Address
TASA Solutions Sdn Bhd. Unit 1.1, Level 1,
Block B, Quill 18, Lingkaran Teknokrat 3,
Cyber 4, 63000 Cyberjaya, Selangor
TASA Solutions Sdn Bhd. Unit 1.1, Level 1,
Block B, Quill 18, Lingkaran Teknokrat 3,
Cyber 4, 63000 Cyberjaya, Selangor
Website
TASA stays relevant by incorporating a key principle of continuous improvement. This is holistic and encompasses the strategic, operational, employee engagement and CSR aspects of the company’s mission. For example, as the company looks forward, it has identified key opportunities in a growing landscape of industry verticals, both locally and internationally, where it can add value and drive growth. To support this, TASA will be re-balancing its portfolio, market focus and resources.
TASA is a Malaysian based BPO-ICT service provider that has transformed its “Experience Solutions” into four business verticals, namely Customer Experience (CX), User Experience (UX), Supply Chain Experience (SCX) and Management Experience (MX). The group company has four offices in Malaysia, where over 500 employees support global and local brands across a current set of nine industry verticals. The company’s focus is to deliver value to clients and partners by supporting their growing market presence through fit-for-purpose transformation, operational optimization whilst delivering excellent an experience at every encounter. TASA is cognizant that driving excellence can only be achieved by an engaged workforce and one of the company’s strategic pillars is to drive engagement through activities, communications and living its values and strategy. To continually grow and prosper, TASA believes that the community it operates in, has to also grow and prosper. Towards that end, TASA subscribes to active involvement in CSR initiatives and activities.
Given TASA’s growth trajectory, it has achieved many successes, both qualitative and quantitative. Focusing on its key achievements, the cumulative to-date revenue, as of December 2020 is USD 10 Million. Over this period, the company’s client base has expanded from 1 to approximately 41 global and local clients with 0% client churn and a healthy pipeline to support further growth. TASA, which started with one employee, now has 600 employees and will be finishing 2023 with approximately 1000 headcounts supporting from four global locations.
Given TASA’s growth trajectory, it has achieved many successes, both qualitative and quantitative. Focusing on its key achievements, the cumulative to-date revenue, as of December 2020 is USD 10 Million. Over this period, the company’s client base has expanded from 1 to approximately 41 global and local clients with 0% client churn and a healthy pipeline to support further growth. TASA, which started with one employee, now has 600 employees and will be finishing 2023 with approximately 1000 headcounts supporting from four global locations.
As a nascent company that started during the economic uncertainties precipitated by the global COVID pandemic, TASA continues to experience growth underpinned by its ethos of driving value through transformation, delivering great experience at every touchpoint and driving excellence. This award is testimony that our company values are core to our success, as is our management and execution of our strategies.
Jerome Travis Martyn, Group Chief Executive Officer
TASA leverages on its experience to seamlessly weave transformation and operational solutions based on business values, customer values and employee values whilst employing pivotal fit-for-purpose technologies and technology solutions. TASA promotes integrity in its business engagement by adopting an open-book Business Model. This allows clients to appreciate the resourcing and cost levers and be strategically involved in optimizing and operationalizing its engagements. Fundamental to all its engagements and use of technology, is the company’s key value proposition of Delivering an Excellent Experience at every touch-point, be they within TASA or with clients and partners.
TASA’s achievements, as evidenced by its accelerated growth, steered by a management that pivots and adapts to a dynamic economic environment, and an engaged workforce that is committed to the company’s vision, mission and values, gives its a sense of pride. It also motivates the team to continue delivering excellence, and inspire other SMEs that they too, can also weather deep market storms and collectively prosper.
