OTM GROUP SDN BHD
Awards and Recognition:
2021
Company details
CEO/Director’s Name
Dato' Ir Chow Chee Heng
Designation
Chief Executive Officer
Address
No. 29-6 & 31-6, Block C2,
Jalan PJU 1/39, Dataran Prima,
47301 Petaling Jaya, Selangor
No. 29-6 & 31-6, Block C2, Jalan PJU 1/39, Dataran Prima, 47301 Petaling Jaya, Selangor
Head Count
18
Website
Established in 2000, OTM Group’s core business is in the supply of a wide range of architectural materials such as tiles, sanitary wares & taps, doors & frames and other customized products. The company has a network of over 350 clienteles including developers, contractors and architects, and a big pool of suppliers and manufacturers supporting its operations with about 100 well-known product brands.
To ensure that customers get the most innovative, cost-efficient and need-based solutions, OTM will strengthen its specialized team through upskilling and research on the latest trends in the market, strengthen the synergistic partnerships with suppliers and increase the pool of products. OTM will continue to forge and strengthen relationships with customers by maintaining integrity in all stages of business dealings. OTM’s culture is to engage customers with efficient sales service by providing technical advice, solution and market information. Innovative ID & IT team provides outstanding design layouts and shop drawings to keep customers abreast of the solutions offered during project conceptualization. The dedicated sales support team ensures prompt delivery services with quality products and technical support throughout the supply. The OTM team is dynamic and creative and each member has been with OTM for over six years.
We humbly accept this award with heartfelt thanks to the organiser of this SME100 Awards 2021. It is a recognition of our team's potentials to scale higher height as a solution creator in the building materials industry. As much as this award makes our team proud, it gives our team the extra motivation and impetus to overcome the challenges ahead. OTM will continue to improve our market presence and our brand name by leveraging on this recognition to expand our network of clients beyond the Malaysia shore. Our aim is to become a strong regional player. We know sky is the limit - for what we aspire to achieve and what our customers expect of us.”
Dato' Ir Chow Chee Heng, CEO of OTM Group Sdn Bhd
OTM’s mission is to build a near zero problem supply for customers by conducting periodical site inspections and designing customized action plans to proactively prevent potential problems. OTM has used the Covid-19 period to develop new strategic action plans with a five-year roadmap for financial sustainability, improved services and organizational development to achieve sales target and increase profitability. OTM has also invested massively in digital marketing to promote the OTM brand to connect with existing and potential customers.
Think Trust, Think Service, We are the Solution. This motto is invariably engraved on everyone in the company.
