> “We provide end-to-end, highly customisable supply chain solutions to customers, from the source to the destination, to ensure all requirements are met. These solutions are also highly flexible as transportation needs change constantly,”“We pride ourselves in helping customers to sustain efficient and cost-effective operations using our flexible custom logistic solutions. We invest time and effort in understanding our customers’ problems and propose customised solutions that fit their needs.”

InterGateway Freight’s logistics management services include Air Freight Forwarding, Ocean Freight Forwarding and Cross-Border Transportation. Their solutions also include customisable value-added services and assets such as capacity programmes, direct delivery, time-definite services, temperature control, warehousing and distributions and specialty cargo, among many others.

With offices in Kuala Lumpur, Singapore and Thailand, InterGateway Freight also has a strong global presence in regions like Asia-Pacific, Europe and America. This extensive global network allows for seamless movement, ensuring that their customer’s goods and products can be moved to the marketplace in a timely and cost-efficient manner. With a substantial network of partners worldwide and having built strong partnerships with various industry experts, InterGateway Freight can ensure that its solutions are all-encompassing, with the ability to quickly focus on whichever part of the supply chain needs attention.

“We have a team of skilled leaders and dynamic team members with an accumulation of over 20 years of experience in a myriad of industries and all aspects of logistics and supply chain,“ remarks Mae. Their combined expertise and knowledge enable the company to execute its business plan and continue to increase shareholder value.

The business’s core focus is ensuring that customer goods and services flow to the marketplace quickly, timely, efficiently and cost-effectively as possible. “Our personalised approach to each and every client provides the smoothest possible handling of our customer’s freight or shipment,” says Mae. “Every process at InterGateway Freight starts at the customer. We deliver prompt services and solutions, including managing complex cargoes and difficult documentation for example, so our clients don’t need to worry as we will take care of it all.”

Mae, who holds a BBA (Marketing) Degree from Central Pacific University, began her career with various Logistics & Freight companies, where she managed the sales and marketing aspects of the business. Building on her experiences and armed with just a simple idea and a purpose, she grew her business from a single location to multiple facilities and has the global presence it has today.

“We never imagined we would end up here today,” reveals Mae. The path of entrepreneurship isn’t easy, especially for a woman in a male-dominated business. “Our breakthrough moment occurred when we realised that we had to embrace failures and learn from mistakes. We learned how to listen more carefully and how to be more flexible. We learned how to set up, move to act, work on our leadership experiences with others and build resilience while navigating uncertainties. This really helped us to find and build our inner strength along the way,” says Mae.

Mae is also proud and passionate about empowering women in the workforce. In this male-dominated industry, 90% of InterGateway’s employees are females, leading the way for women’s entrepreneurship. Mae has also taken numerous steps to support the women in her company and spearheaded Women @ Intergateway, an entrepreneur mentorship programme designed for employees. “With this programme, we hope to give our female employees more opportunities to upskill, contribute to the business, and drive more inclusivity and diversity in the workplace. We hope to set an example and lead the way for more women to take on entrepreneurial roles.”

Mae firmly believes that a successful business starts with open communication with one another and that business partners should be more like family than just business transactions. “We understand that logistics and supply chain management require a mixed set of skills, and we are proud to have acquired the right people and developed top talents within the organisation. We encourage and value high performers through a well-established open-styled feedback loop that enables healthy communications internally. This, in turn, affects our relationship building with partners and stakeholders.”