10 INFINITY SDN BHD
Awards and Recognition:
2023
Company details
CEO/Director’s Name
Krishnakumar Ragavan
Yathisvaran Ravagan
Husain Bin Saini
Kalaivani A/P M Velu
Designation
Director
Address
D-36-06, Dataran 3 Two,
No 2 Jalan 19/1,
46300 Petaling Jaya,
Selangor
D-36-06, Dataran 3 Two, No 2 Jalan 19/1, 46300 Petaling Jaya, Selangor
Website
Founded in 2015, 10 Infinity Sdn. Bhd. is a forward-thinking organisation led by skilled staff with several years of ICT industry expertise. This company was started by a team of three looking for a change in this technologically rising nation. Despite initial difficulties, the company has grown into a collection of businesses thanks to diligence and teamwork. 10 Infinity employs more than 70 people and plans to expand. The goal of 10 Infinity is to supply dependable solutions that cover every aspect of the ICT infrastructure domain and are essential for the twenty-first century. The company’s core competencies, established through years of experience and based on industry best practices, aim to optimise enterprises' application and infrastructure investment, reduce service downtime, increase availability and performance, mitigate business risks, and align IT to support businesses better.
10 Infinity’s distinctive value proposition is the bedrock of the company, echoing across its brand, products, and customer engagements. ManageEngine, the flagship product, unfurls a comprehensive suite of IT solutions, addressing broad pain points and yielding substantial business advantages across Southeast Asia for seamless digital transformation. 10 Infinity proudly serves as the active distributor for over 60 ManageEngine products in the Asian market. 10 Infinity also has the ability to provide a full-fledged technical team with the skills, experience, and professionalism of team members, as well as the ability to effectively match them with the specific needs of clients. To put it briefly, 10 Infinity's success stems from its distinctive value proposition, which is its ability to provide clients with competent experts who ensure project success and quality.
Awards serve as a platform for expressing gratitude and acknowledging exceptional achievements. Winning the SME100 Award is a testament to 10 Infinity's talent, diligence, and unwavering commitment, motivating the team to persist in its pursuit of excellence. Winning the SME100 Award elevates the company’s presence in the market, amplifying its visibility and strengthening the brand. The award contributes to enhancing brand value, reinforcing its reputation as a top-tier organization in the industry. The Award also increases staff motivation and morale and acknowledges employees' efforts and accomplishments and helps foster a supportive and admiring company culture, which boosts dedication and job satisfaction.
10 Infinity encourages a mindset that values and respects creativity, inquisitiveness, and taking risks. The company promotes an open and friendly work atmosphere where employees can openly share ideas without fear of negative consequences. It holds town hall meetings with all the directors and staff to freely discuss ideas. This helps to acknowledge and appreciate both achievements and setbacks as chances for growth.
10 Infinity’s objectives are well-defined and disseminated across the entire organisation. It ensures that innovation initiatives support the growth of the company by coordinating them with the business plan. For this reason, on the final working day of each year, 10 Infinity holds an annual company review and plan and distribute them to all employees.
10 Infinity encourages innovation by providing incentives and recognition for creative concepts and well-executed projects. Employees are given room to make mistakes and contribute to the innovation process with performance reviews. As a company, 10 Infinity gives priority to learning about the wants and needs of customers. It encourages regular client feedback and include these inputs into the creation of products and services. Through the process of internal experimentation, the team develops strategies to lower the risks associated with entering a new product portfolio and considers collaborative endeavours, phased approaches, or joint partnerships to reduce exposure to potential roadblocks. 10 Infinity also allocates funds, time and staff for innovative projects and forms cross-functional teams by assembling people with different backgrounds and viewpoints.
10 Infinity carries out a sustainability assessment by analysing present-day effects on the environment and society. The company will enhance sustainability and uphold social responsibility. To create a sustainability policy, the company will draft a policy that outlines its dedication to social responsibility, environmental care, and moral business practices. 10 Infinity also encourages its employees to use less water and electricity when not in use. Additionally, the company put recycling plans into action and think about acquiring materials and goods sustainably. It will also look into eco-friendly methods and renewable energy possibilities in the future.
On the corporate social responsibility front, 10 Infinity creates clear, achievable, quantifiable, relevant, and time-bound goals. These objectives would be in line with the company's overall business plan. In line with the company values, the organisation has funded community development projects or initiatives, especially during flood incidents. 10 Infinity would also support financing for community-based health, education, and humanitarian initiatives.
Moving forward, 10 Infinity recognises the market gaps and understand consumer demands, inclinations and industry trends. The team will analyse product portfolios to identify areas where it can serve customers better through unique products and services. 10 Infinity hopes to expand its outreach by taking advantage of extensive sales channels and creating a marketing plan for new products. These include planning events and promoting on social media. 10 Infinity believes that introducing more products and stronger marketing align with its approach to staff development and growth which will enhance the company’s success. Within the company, 10 Infinity promotes a culture of exploratory and ongoing learning for staff development and growth. Over the past 9 years, the company’s staff has grown at 30% year on year.
Awards serve as a platform for expressing gratitude and acknowledging exceptional achievements. Winning the SME100 Award is a testament to 10 Infinity's talent, diligence, and unwavering commitment, motivating the team to persist in its pursuit of excellence. Winning the SME100 Award elevates the company’s presence in the market, amplifying its visibility and strengthening the brand. The award contributes to enhancing brand value, reinforcing its reputation as a top-tier organization in the industry. The Award also increases staff motivation and morale and acknowledges employees' efforts and accomplishments and helps foster a supportive and admiring company culture, which boosts dedication and job satisfaction.
10 Infinity encourages a mindset that values and respects creativity, inquisitiveness, and taking risks. The company promotes an open and friendly work atmosphere where employees can openly share ideas without fear of negative consequences. It holds town hall meetings with all the directors and staff to freely discuss ideas. This helps to acknowledge and appreciate both achievements and setbacks as chances for growth.
10 Infinity’s objectives are well-defined and disseminated across the entire organisation. It ensures that innovation initiatives support the growth of the company by coordinating them with the business plan. For this reason, on the final working day of each year, 10 Infinity holds an annual company review and plan and distribute them to all employees.
10 Infinity encourages innovation by providing incentives and recognition for creative concepts and well-executed projects. Employees are given room to make mistakes and contribute to the innovation process with performance reviews. As a company, 10 Infinity gives priority to learning about the wants and needs of customers. It encourages regular client feedback and include these inputs into the creation of products and services. Through the process of internal experimentation, the team develops strategies to lower the risks associated with entering a new product portfolio and considers collaborative endeavours, phased approaches, or joint partnerships to reduce exposure to potential roadblocks. 10 Infinity also allocates funds, time and staff for innovative projects and forms cross-functional teams by assembling people with different backgrounds and viewpoints.
10 Infinity carries out a sustainability assessment by analysing present-day effects on the environment and society. The company will enhance sustainability and uphold social responsibility. To create a sustainability policy, the company will draft a policy that outlines its dedication to social responsibility, environmental care, and moral business practices. 10 Infinity also encourages its employees to use less water and electricity when not in use. Additionally, the company put recycling plans into action and think about acquiring materials and goods sustainably. It will also look into eco-friendly methods and renewable energy possibilities in the future.
On the corporate social responsibility front, 10 Infinity creates clear, achievable, quantifiable, relevant, and time-bound goals. These objectives would be in line with the company's overall business plan. In line with the company values, the organisation has funded community development projects or initiatives, especially during flood incidents. 10 Infinity would also support financing for community-based health, education, and humanitarian initiatives.
Moving forward, 10 Infinity recognises the market gaps and understand consumer demands, inclinations and industry trends. The team will analyse product portfolios to identify areas where it can serve customers better through unique products and services. 10 Infinity hopes to expand its outreach by taking advantage of extensive sales channels and creating a marketing plan for new products. These include planning events and promoting on social media. 10 Infinity believes that introducing more products and stronger marketing align with its approach to staff development and growth which will enhance the company’s success. Within the company, 10 Infinity promotes a culture of exploratory and ongoing learning for staff development and growth. Over the past 9 years, the company’s staff has grown at 30% year on year.
To achieve higher performance, 10 Infinity uses the 3 P’s strategy — Product, Promotion and Price. The company offers high-quality products and services that significantly benefit clients. It creates offerings that either meet or surpass the expectations of the target market by having a thorough understanding of their wants and preferences. Delivering high-quality products on a regular basis builds client confidence and devotion. Promotion involves marketing and advertising activities that create awareness about the products and services. The marketing and advertising activities allow the company to convey its brand message, showcase product features, and highlight promotions or special offers. This effective promotion helps differentiate the company’s business by showcasing unique selling points that can attract customers and stand out in the market. In just 10 months, 10 Infinity has conducted 22 physical events, 6–8 online webinars in a month, and 8 promotional activities. Setting the right price is essential to cover costs, generate profits, and remain competitive in the market. The price of a product or service influences how customers perceive its value. Striking a balance between providing value and producing products of excellent quality is a way to achieve more success. As a result, 10 Infinity guarantees that its portfolios offer good value.
10 Infinity has a mindset that is adaptive. It is important to stay motivated when faced with difficult situations, such as the pandemic. The company is aware that the business environment is dynamic, and that flexibility is essential. The team keeps up with consumers and market trends, as well as any potential changes to the industry brought on by the epidemic. The company adopts a Break Fix Approach where it focuses on areas of business that are under its control. This involves how the team respond to internal procedures, innovation, and client needs. This approach contributes to long-term solutions. In addition, the company also re-evaluates and find the best fit, taking advantage of the obstacles and setbacks to re-evaluate the company. Under this approach, the team investigates the areas of best fit for emerging products and services and markets. When there’s a setback, the team adjusts the business plan to respond to clients’ needs.
The SME100 Award is a validation of the team’s capabilities and relentless efforts, especially in a fiercely competitive field. It is also a testament of the quality of the company’s work and high industry standards.
“Solutions Beyond Limit”
As part of the company’s corporate success, the motto emphasises fostering invention and creativity as a work culture and advancing the staffs’ personal development, leading to a 98% employee retention rate.
The SME100 Award is a validation of the team’s capabilities and relentless efforts, especially in a fiercely competitive field. It is also a testament of the quality of the company’s work and high industry standards.
“Solutions Beyond Limit”
As part of the company’s corporate success, the motto emphasises fostering invention and creativity as a work culture and advancing the staffs’ personal development, leading to a 98% employee retention rate.
