Started in 2019, ServeDeck Innovation Sdn. Bhd. began its story to transform the property industry in Malaysia to operate digitally. It changed not only the way the day-to-day processes works to eliminate the usage of papers and manual records, but it also changed the mindset of everyone involved in the processes.

ServeDeck is a cloud-based, fully integrated, smart digital solution to significantly enhance the operational productivity and efficiency of facility and property management of office towers, shopping malls, retail stores, hotels, factories, universities, hospitals, theme parks, and all spaces where people interact with the built environment, as well as for the associated service providers. Work Order Management, Digital Maintenance, Service Contract, Asset Management, IoT Integration, Tenant Request Management, Visitor Management, e-Procurement are some of the key offerings of the platform, which is also equipped with comprehensive reports and actionable insights.

Today, its Smart Facility Operations and Management Platform supports more than 600 buildings in Malaysia and neighbouring countries to operate in a smarter, more efficient, and sustainable way, while enhancing the safety, convenience, and comfort level of their occupants, guests and visitors. ServeDeck Innovation is a customer-first organisation. The teams are driven by a commitment to product and service excellence, and as a company, it is dedicated to advancing the global facility management industry.

Receiving the SME100 Award validates ServeDeck Innovation’s commitment as a fast growing technology provider business in the property industry and allows the company to grow further to capture a wider market within Southeast Asia and beyond. With technology advancement and continuous innovation, and making sustainable development a reality, ServeDeck Innovation believes it can play a significant part in improving the lives of its users, their customers, and the society around them.