SUSTEN SDN BHD
Awards and Recognition:
2025
Company details
CEO/Director’s Name
Kok Shin Lin
Designation
CEO
Address
1-6-12, Plaza Bukit Jalil (Aurora Sovo),
No. 1, Persiaran Jalil 1,
Bandar Bukit Jalil,
57000 Kuala Lumpur.
1-6-12, Plaza Bukit Jalil (Aurora Sovo), No. 1, Persiaran Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur.
Website
Susten Sdn. Bhd. is an energy efficiency and performance contracting company based in Kuala Lumpur, dedicated to helping buildings operate smarter, cleaner, and more profitably. We work with some of Malaysia’s most demanding commercial assets—office towers, shopping malls, and hotels—to drastically reduce energy consumption while improving comfort and system reliability. Our approach is rooted in one commitment: every solution we deliver must create measurable impact.
We specialise in the full spectrum of energy optimisation, beginning with deep engineering diagnostics and progressing through system redesign, implementation, controls optimisation, and long-term performance verification. Our projects consistently achieve over 40% reduction in energy use, translating into substantial savings in TNB bills and meaningful cuts in carbon emissions. For building owners, this means lower operating expenditure, improved asset value, and a smoother path to meeting ESG and decarbonisation targets. In an environment where energy tariffs and sustainability pressures are increasing, Susten provides solutions that are both financially compelling and environmentally responsible.
We specialise in the full spectrum of energy optimisation, beginning with deep engineering diagnostics and progressing through system redesign, implementation, controls optimisation, and long-term performance verification. Our projects consistently achieve over 40% reduction in energy use, translating into substantial savings in TNB bills and meaningful cuts in carbon emissions. For building owners, this means lower operating expenditure, improved asset value, and a smoother path to meeting ESG and decarbonisation targets. In an environment where energy tariffs and sustainability pressures are increasing, Susten provides solutions that are both financially compelling and environmentally responsible.
What distinguishes Susten is the depth of accountability we embrace. As a performance contracting company, we do not merely recommend actions—we commit to delivering results. Our compensation is tied to the actual savings we produce, effectively aligning our incentives with the building owner’s success. This performance-guarantee model requires a level of engineering precision and operational discipline that few competitors are prepared to shoulder. Yet it is exactly this commitment that enables us to achieve outcomes far beyond conventional retrofit or maintenance approaches.
Our unique value lies in combining three strengths: engineering depth, transparent performance analytics, and financial participation in the project.
We go beyond surface-level inspections by diagnosing root causes, redesigning control logic, tightening operational sequences, stabilising equipment performance, and applying real-time analytics to continuously refine system behaviour. Every strategy is tailored to the specific building—its load profile, tenant activities, climate conditions, system history, and operational constraints. This bespoke methodology is why our achievements consistently exceed standard industry benchmarks.
Our expertise and track record have been recognised across the region. Susten is a proud recipient of the National Energy Awards (Malaysia) for excellence in energy efficiency. In Singapore, we were honoured as part of the Steward Leadership 25, a regional recognition for organisations demonstrating leadership in environmental stewardship and sustainable impact. Most recently, we received two Gold Awards from MAESCO—Energy Efficiency and Innovation in Sustainability—further affirming our position as a leader in practical, results-driven engineering. To us, these awards signify not just industry recognition, but trust: trust from clients, partners, and the wider market that our methods work and our performance is real.
For Susten, innovation is not a buzzword; it is the mechanism through which we deliver results. In energy engineering, no two buildings behave the same. We encourage our team to experiment within a structured framework, testing new control strategies, adjusting tuning parameters, piloting new diagnostic tools, and applying data science to reveal hidden inefficiencies. Every improvement must pass a simple test: does it make the building perform better while maintaining safety and comfort?
Our unique value lies in combining three strengths: engineering depth, transparent performance analytics, and financial participation in the project.
We go beyond surface-level inspections by diagnosing root causes, redesigning control logic, tightening operational sequences, stabilising equipment performance, and applying real-time analytics to continuously refine system behaviour. Every strategy is tailored to the specific building—its load profile, tenant activities, climate conditions, system history, and operational constraints. This bespoke methodology is why our achievements consistently exceed standard industry benchmarks.
Our expertise and track record have been recognised across the region. Susten is a proud recipient of the National Energy Awards (Malaysia) for excellence in energy efficiency. In Singapore, we were honoured as part of the Steward Leadership 25, a regional recognition for organisations demonstrating leadership in environmental stewardship and sustainable impact. Most recently, we received two Gold Awards from MAESCO—Energy Efficiency and Innovation in Sustainability—further affirming our position as a leader in practical, results-driven engineering. To us, these awards signify not just industry recognition, but trust: trust from clients, partners, and the wider market that our methods work and our performance is real.
For Susten, innovation is not a buzzword; it is the mechanism through which we deliver results. In energy engineering, no two buildings behave the same. We encourage our team to experiment within a structured framework, testing new control strategies, adjusting tuning parameters, piloting new diagnostic tools, and applying data science to reveal hidden inefficiencies. Every improvement must pass a simple test: does it make the building perform better while maintaining safety and comfort?
This discipline allows us to improve reliability, extend equipment lifespan, and produce savings that compound over time. By fusing field experience with analytical intelligence, we stay ahead of industry trends without compromising operational practicality.
Sustainability is both our business model and our responsibility. Every kilowatt-hour we save directly reduces carbon emissions at the national grid level. But beyond the environmental impact, sustainability for us means nurturing talent, sharing knowledge, and strengthening the energy efficiency ecosystem in Malaysia. We invest heavily in training engineers and supporting skill development, enabling young professionals to contribute meaningfully to the country’s low-carbon future. Our commitment also extends to responsible procurement, ethical operations, and collaborations that elevate industry standards.
Sustainability is both our business model and our responsibility. Every kilowatt-hour we save directly reduces carbon emissions at the national grid level. But beyond the environmental impact, sustainability for us means nurturing talent, sharing knowledge, and strengthening the energy efficiency ecosystem in Malaysia. We invest heavily in training engineers and supporting skill development, enabling young professionals to contribute meaningfully to the country’s low-carbon future. Our commitment also extends to responsible procurement, ethical operations, and collaborations that elevate industry standards.
Looking ahead, Susten plans to deepen our performance-based partnerships with commercial building owners, expand our portfolio of high-impact assets, and continue investing in technologies that enhance transparency, predictability, and savings verification. We aim to set new benchmarks for how buildings in Malaysia—and the region—manage energy. As sustainability expectations rise and operating environments become more challenging, we see tremendous potential for building owners to capture value through energy efficiency. Our role is to make this transition seamless, profitable, and technically sound.
To a building owner or investor, working with Susten means more than improving an engineering system; it means unlocking long-term operational savings, elevating asset value, and positioning your building competitively in a market that increasingly rewards sustainability performance. We bring the expertise, the commitment, and the proven results to make this happen.
To a building owner or investor, working with Susten means more than improving an engineering system; it means unlocking long-term operational savings, elevating asset value, and positioning your building competitively in a market that increasingly rewards sustainability performance. We bring the expertise, the commitment, and the proven results to make this happen.
